...with a second, flavorful side dish loaded with...
...and no, I do not do any tech support. Of all the levels of hell that my jobs put me through, I am very thankful that THAT isn't one of them
However, I have decided to actively pursue a job with the state. Not only are they off for EVERY damn holiday that exists (and at least 7 that they made up just so they could be off those days, too), but they also don't have to give a shit about what anyone thinks of them. Case in point...
I have been having a problem with a patient that has a fairly common first and last name. It seems that they share a birthday with another person with the same first and last name. However the other one (or as I am calling her, the Doppelganger) MY patient has Medicaid through the State of Maryland. The Doppelganger had Medicaid through the State of New Jersey.
You see where this is going, right?
I have spent the last 47 minutes in a loop of "please to be holding" mixed with random ringing then going back into the queue for more waiting.